At Pune Appliances, we are committed to providing high-quality appliance repair services. Your satisfaction is our priority, and this policy explains how returns and refunds are handled.
Refunds are applicable only if the service provided does not meet the agreed-upon repair or if the service was not delivered as promised.
To request a refund, customers must contact us within 7 days of service completion with proof of service.
Refunds will be processed after verification of the complaint.
If a replacement part installed by our technicians is found defective, we will replace it free of charge within the warranty period.
Refunds for parts will be considered only if the part was supplied directly by Pune Appliances and not by the customer.
Customers may cancel a scheduled service by contacting us at least 24 hours in advance.
Cancellation made less than 24 hours before the service may incur a nominal fee, depending on technician allocation and parts purchased.
Contact our customer support via phone, WhatsApp, or email.
Provide service details, invoice number, and reason for refund.
Our team will review and respond within 3 business days.
Refunds will be issued using the original payment method whenever possible.
We are not responsible for indirect or consequential losses resulting from appliance downtime.
This policy applies only to services and parts provided by Pune Appliances.
Pune Appliances – Ensuring Quality Repairs and Customer Satisfaction Every Time.
